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The trigeminal nerve - the primary nerve involved in migraine pain - is located under the skin of your forehead. The Cefaly device stimulates the endings of this nerve via an electrode positioned on the forehead between the eyebrows. Una vez que se coloca el electrodo en la frente, el dispositivo se fija al electrodo magnéticamente, establece una conexión y comienza a emitir pequeños impulsos eléctricos a través de la ramificación principal hacia el nervio trigémino.

Visit our Quick Start Guide page here for a basic guide, helpful videos, tips and other resources.

For one-on-one assistance using your Cefaly, schedule a free call with a Cefaly Coach.

The Prevent treatment program is meant for daily preventative treatment and is activated by pressing your device button twice, with a pause in between. You’ll press the button once and see aqua — then press it again and see purple. If you have the CEFALY Connected, you can select and start treatment in the app. When using the Prevent migraine treatment program, you will observe the following:
  • You will hear two beeps to indicate your Prevent program selection.
  • For the CEFALY DUAL, the green indicator light flashes twice throughout the Prevent program. Pueden pasar varios segundos antes de que comience el parpadeo.
  • For the CEFALY Enhanced and Connected, there will be two intermittent purple flashes of light to indicate the Prevent treatment mode. Pueden pasar varios segundos antes de que comience el parpadeo.
Remember to stabilize the treatment intensity at a level that’s noticeable and comfortable. For best results, the 20-minute Prevent treatment should be used daily.

Yes. To effectively reduce migraine frequency, the 20-minute Prevent treatment should be used every day. Occasional use of the Prevent mode may not be effective.

Allow at least two to three months to see results. Cefaly works by gradually desensitizing the trigeminal nerve, so consistent daily use is key. If you notice even a small change in your migraine frequency, that means you're responding to treatment. Keep going, and use the Cefaly app to track your progress.

Acute is a 60-minute program designed to treat migraine attacks when they begin, to stop or relieve your migraine pain. Begin an Acute treatment by pressing your device button once. You’ll see an aqua indicator light. If you have the CEFALY Connected, you can select and start treatment in the app. When using the Acute migraine treatment program, you will observe the following:
  • You will hear a single beep to indicate your Acute program selection.
  • For the CEFALY DUAL, a green indicator light will flash once throughout the program to indicate Acute treatment mode. Pueden pasar varios segundos antes de que comience el parpadeo.
  • For the CEFALY Enhanced and Connected, there will be one intermittent turquoise flash of light to indicate Acute treatment mode. Pueden pasar varios segundos antes de que comience el parpadeo.
For best results, start Acute therapy at the earliest sign of a migraine, even if you're not yet experiencing headache pain. If you have migraine with aura, you can start Acute treatment when the aura first presents.

Cefaly treatment may feel like a gentle tingling, prickling, or vibrating. Using your Cefaly should never feel uncomfortable or painful.

You’re always in control of your treatment intensity. You do not have to use Cefaly at maximum intensity to see treatment benefits.

During treatment, the stimulation will get stronger for the first 14 minutes of the session, until it reaches the maximum level. When you definitely notice the feeling, but it still feels comfortable, press the Cefaly device button or press STABILIZE in the Cefaly app. The stimulation will not get any stronger.

If treatment feels too weak, press + in the app to increase the intensity by about 1%.

Si siente que el tratamiento es demasiado fuerte, presione STOP en la aplicaciĂłn. O gire el dispositivo y luego retĂ­relo de la frente. A continuaciĂłn, reinicie la sesiĂłn.

Si la ceja o el párpado se contraen durante 3 minutos o más, es posible que el electrodo esté en el lugar equivocado. Detenga el tratamiento e intente mover el electrodo ligeramente hacia arriba. Luego, reinicie el tratamiento.

You’re always in control of your treatment. You do not have to use Cefaly at maximum intensity to see treatment benefits. Use Cefaly at an intensity level that allows you to complete the entire Acute or Prevent  treatment.

You should use Cefaly at an intensity where you feel a strong vibration or stimulation sensation that is not painful. 

During treatment, the stimulation will get stronger for the first 14 minutes of the session, until it reaches the maximum level. When you definitely notice the feeling, but it still feels comfortable, press the Cefaly button or press STABILIZE in the Cefaly app. The stimulation will not get any stronger.

If treatment feels too weak, press + in the app to increase the intensity by about 1%.

Si siente que el tratamiento es demasiado fuerte, presione STOP en la aplicaciĂłn. O gire el dispositivo y luego retĂ­relo de la frente. A continuaciĂłn, reinicie la sesiĂłn.

Rapidly increasing the treatment intensity is recommended only for experienced Cefaly users who are accustomed to a higher stimulation intensity. 

To increase the intensity, press and hold the device button anytime during the first 14 minutes of a session. Al soltar el botón, la intensidad se estabilizará y se mantendrá constante. Si presiona el botón y lo mantiene apretado nuevamente, la intensidad volverá a aumentar. La intensidad máxima se alcanza después de presionar y mantener apretado el botón durante 30 segundos consecutivos al inicio de la sesión. You can also press + in the app to increase the intensity by about 1%.

When you're using the 60-minute Acute treatment, you should feel pain relief after 1-2 sessions. For the best results, start the Acute program at the very earliest sign of a migraine attack.

When using the 20-minute Prevent treatment, allow at least two to three months to see results. Cefaly works by gradually stimulating and desensitizing the trigeminal nerve, so consistent daily use is key.

If you experience even a modest improvement in your symptoms in the first weeks, this means your migraine is responding to the Cefaly treatment. Keep using your Cefaly consistently, and you should experience less frequent migraine attacks.

Con los cuidados adecuados, los electrodos pueden reutilizarse. La cantidad de usos varĂ­a segĂşn la preparaciĂłn de la piel, el almacenamiento adecuado y el nivel de actividad al usar el dispositivo.

Cleanse and dry your skin before every Cefaly treatment. Esto ayudará a garantizar que el electrodo se adhiera bien a la frente. Use agua y jabón para limpiarse entre y sobre las cejas, y luego séquese bien. NO se recomienda el uso de productos desmaquillantes, limpiadores faciales humectantes y alcohol o toallitas con alcohol para reemplazar el agua y el jabón. La utilización de cualquiera de estos productos puede reducir la vida útil de los electrodos.

Once the session ends, the electrode should be placed back onto its transparent plastic backing sheet and stored inside the resealable electrode storage bag.

No deje el electrodo expuesto y fuera de su envase, especialmente en lugares secos. Se deshidratará y ya no funcionará correctamente.

Deseche el electrodo y obtenga uno si:

  • Nota que el gel del electrodo está seco, sucio, agrietado o apelmazado
  • El electrodo se enrolla en los bordes cuando se lo aplica sobre la piel o no permanece en su lugar durante el tratamiento
  • Nota que la estimulaciĂłn se siente diferente o le causa alguna molestia

Inicie sesiĂłn en su cuenta para administrar su suscripciĂłn. Vaya a "Administrar suscripciĂłn" para cambiar la fecha de su prĂłximo envĂ­o o cancelar en cualquier momento.

A fully charged battery will last for about 5-7 hours of treatment, depending on the Cefaly model you have and the program and intensity used.

Si CEFALY DUAL emite un pitido largo cuando presiona el botĂłn, significa que la baterĂ­a tiene muy poca carga.

Si CEFALY Enhanced o CEFALY Connected emite un pitido largo o muestra una luz LED de color amarillo, significa que la baterĂ­a tiene poca carga.

When you pair CEFALY Connected with the Cefaly app, you’ll see the current battery level and get a notification when it’s at 20%. 

There is no contraindication for using Cefaly with Botox injections. If you are interested in Cefaly treatments and Botox injections, we recommend that you discuss both therapies with your healthcare provider.

If you already receive Botox injections for chronic migraine, we recommend waiting 48-72 hours after an injection before placing a Cefaly electrode and starting Cefaly treatments.

If you are new to both Cefaly and Botox treatments, we recommend starting one therapy at a time and waiting at least three months before beginning the other treatment.

 

The Cefaly app is the free companion app for CEFALY Connected. Pair your Cefaly device to easily select, adjust, and monitor your Acute or Prevent sessions in real time. Get actionable insights by tracking treatments, symptoms and health data. Genere informes personalizados de migrañas para compartirlos con su proveedor de atención médica.

When you first download the Cefaly app, you will be asked to either sign in or create an account. Si es nuevo en la aplicación, elige cómo quiere crear una cuenta: regístrese con email o inicie sesión con Google o su ID de Apple. 

First, create and sign into your account.

  • Iniciar la conexiĂłn: Abra la aplicaciĂłn y toque la barra de estado del dispositivo en la pantalla de inicio.
  • Activar el dispositivo: Presione el botĂłn de su CEFALY. La luz parpadeará en azul oscuro.
  • Ingrese su PIN: Cuando se le solicite, ingrese el cĂłdigo de 6 dĂ­gitos que se encuentra debajo de los imanes en la parte posterior de su CEFALY. (La aplicaciĂłn guardará esto para futuras sesiones).
  • Confirmar: Una vez conectado, el CEFALY emitirá un pitido y mostrará una luz azul oscura encendida.

El seguimiento consiste en conocer los ritmos de su migraña para que pueda fortalecer su rutina de prevención. Al registrar los tratamientos y los ataques, descubrirá la intensidad promedio, la duración y los desencadenantes específicos, creando un informe personalizado que puede compartir con su médico para guiar su plan de atención.

Si ya realiza un seguimiento de sus datos de salud con Garmin, Fitbit, Oura, Apple Health, Google Health u otra plataforma compatible, puede agregar de forma segura sus datos de actividad y sueño a la aplicación CEFALY.
Esto puede ayudarlo a saber cómo los factores del estilo de vida afectan la migraña. Para algunas personas, la migraña se desencadena por horarios de sueño irregulares, o por dormir demasiado o no dormir lo suficiente. Algunas personas también notan que el ejercicio regular ayuda a aliviar la migraña.

For help using the app, contact Customer Support or schedule a free Cefaly Coach call.

If you have feedback or suggestions for improving the Cefaly app, please contact us at info@cefaly.us. Nos encantaría conocer su experiencia. 

En EE. UU., llámenos al 1.844.475.7100 (de 9:00 a.m. a 10:00 p.m., ET, de lunes a viernes, y de 10:00 a.m. a 4:00 p.m., ET, los sábados y domingos). También puede enviarnos un correo electrónico a info@cefaly.us.

You can also schedule a free session with a Cefaly Coach for one-on-one assistance.

En Canadá, llámenos al 1.844.475.7100 (de 9:00 a.m. a 10:00 p.m., ET, de lunes a viernes, y de 10:00 a.m. a 4:00 p.m., ET, los sábados y domingos). También puede enviarnos un correo electrónico a cs@cefaly.com.

Fuera de América del Norte, envíenos un correo electrónico a info@cefaly.com.

Si tiene preguntas médicas o relacionadas con el tratamiento, comuníquese con nuestro equipo de Asuntos Médicos por correo electrónico. Si se encuentra en América del Norte, envíe un correo electrónico a NAmedical.cefaly.us; si se encuentra fuera de América del Norte, envíe un correo electrónico a GLmedical@cefaly.com.

To get started with your new Cefaly device, visit our Get Started page. Allí encontrará videos, una guía de inicio rápido, artículos útiles y preguntas frecuentes.

You can also schedule a free session with a Cefaly Coach for one-on-one assistance

If you have specific issues or medical questions about Cefaly, please contact Cefaly Medical Affairs at NAmedical@cefaly.us if you’re in North America, or GLmedical@cefaly.com if you’re outside North America.

This indicates that the battery needs to be charged. Please charge your device for at least 4
hours for a full charge.

Posibles causas:

• Es posible que el electrodo no esté bien adherido a la frente.
• Your Cefaly may not be properly secured to the electrode.
• La batería tiene muy poca carga.

Soluciones:

• Cleanse your skin with soap and water, dry thoroughly, reposition the
electrode, reattach the Cefaly, and try again. Ensure the electrode is applied
evenly, smoothing it down with your fingers to eliminate air pockets.
• Use a mirror to verify that the magnetic contacts between the device and
electrode are properly aligned.
• Recargue la batería durante al menos 4 horas.

Posibles causas:

  • Es posible que el electrodo no se adhiera bien a la frente.
  • The Cefaly may not be properly secured to the electrode.
  • You might be desensitized to the lower-strength pulses at the beginning of a
    session.
  • You may have accidentally pressed the button to stabilize at a low intensity,
    preventing further increase.

Soluciones:

  • Cleanse your skin with soap and water, dry thoroughly, reposition the electrode,
    reattach the device, and try again.
  • Utilice un espejo para asegurarse de que se coloque correctamente para que los contactos magnĂ©ticos se alineen correctamente.
  • Wait 2-3 minutes to allow the intensity to increase naturally as you acclimate to the
    sensation. Press the device button once or use the Cefaly app to stabilize the
    intensity at a level that’s noticeable and comfortable.
  • if needed, after 4 minutes, press and hold the device button or use the app to
    manually ramp up the intensity until it reaches your desired level.

Posibles causas:

  • It takes time to adjust to the sensation of using Cefaly. When new to the device,
    avoid using it at maximum intensity. You do not have to use Cefaly at maximum
    intensity to see treatment benefits

Soluciones:

  • Adjust the treatment intensity so it feels good to you. You should feel a strong
    vibration or stimulation sensation that is comfortable, never painful. Use Cefaly at
    an intensity level that allows you to complete the entire Acute or Prevent treatment.
  • During the first 14 minutes of a session, use the Cefaly app (with CEFALY
    Connected) or press the device button once to stabilize the intensity at your
    preferred level. Press + in the app or press the device button again to increase the
    intensity by about 1%. If the stimulation is too strong, twist the device and pull it
    away from the electrode, then restart your session.

Posibles causas:

  • Es posible que se haya desensibilizado a los pulsos de menor intensidad al comienzo de una sesiĂłn.

Soluciones:

  • Mantenga presionado el botĂłn del dispositivo durante los primeros 14 minutos para aumentar la intensidad hasta el nivel deseado. Suelte el botĂłn para estabilizar la intensidad en ese nuevo nivel. Puede repetir esto hasta alcanzar la intensidad máxima (despuĂ©s de 30 segundos consecutivos de mantener presionado el botĂłn). Aumente solo hasta un nivel tolerable.
  • You can also use the Cefaly app to increase the stimulation (with CEFALY Connected).

Posibles causas:

  • Often, the skin on your forehead may become reddened where the electrode was
    applied, because of increased blood flow in the area during treatment.
  • Persistent redness may indicate an allergy to the acrylate in the electrode adhesive.

Soluciones:

  • Some redness is common and usually harmless. Wait a few minutes to see if it goes
    away.
  • In rare cases, you may experience blistering, burning, itching, or swelling because
    of an acrylate allergy. If this happens. stop using Cefaly and gently wash the area
    with soap and water. The rash should fade within a few days and may improve with
    an anti-inflammatory cream. If the condition persists, consult your healthcare
    provider and contact CEFALY Technology about hypoallergenic electrodes.

Posibles causas:

  • These symptoms may indicate an uncommon side effect of using Cefaly.

Soluciones:

  • If you experience any of these symptoms persistently during or after sessions for
    more than a few weeks, stop using the device and consult your healthcare provider.

Posibles causas:

  • Es posible que la baterĂ­a no estĂ© lo suficientemente cargada.
  • Es posible que el electrodo no se adhiera bien a la frente.
  • Es posible que el dispositivo no estĂ© correctamente sujetado al electrodo.

Soluciones:

  • Use the micro-USB cable, charging dock, and adapter (if applicable) to charge your
    Cefaly for at least 4 hours. Para el primer uso, asegúrese de que el dispositivo esté completamente cargado.
  • Cleanse your skin with soap and water, dry thoroughly, reposition the electrode,
    reattach the device, and try again. Make sure the electrode is evenly applied and the
    magnetic contacts are aligned

Se perdiĂł la conexiĂłn entre el dispositivo y la piel. Reattach the device, and
make sure you lie back or recline during treatment. If the electrode is not sticking well to
your forehead, get a new electrode and attach it to clean, dry skin.

If you experience blurry vision in one or both eyes during treatment, stop the session
immediately and contact your healthcare provider. Although this is rarely reported, do not
resume treatment until you have consulted a professional. Additionally, contact our
medical department at NAmedical@cefaly.us if you’re in North America, or
GLmedical@cefaly.com if you’re outside North America.

Cefaly clinical trials have shown that side effects are generally minor and fully reversible. Si
you experience any side effects, discontinue use and consult your healthcare provider. You
may also contact our Medical Affairs team at NAmedical@cefaly.us (North America) or
GLmedical@cefaly.com (outside North America) for further guidance

If you use Cefaly regularly, you may eventually perceive the stimulation as less intense.
Esto es normal y no indica un defecto. Over time, your nerves may become
accustomed to the stimulation. For some, this process may take weeks, months, or years,
while for others the intensity remains unchanged. If your device has been properly
maintained, rest assured it is working as intended.

Clean all sides of your device, power adapter, charging dock, and cable with a soft cloth
and an alcohol-based cleaning product. Deje que se sequen completamente antes de usarlos. Do not
submerge the device or its components in water.

Cefaly is actively working with U.S. insurance payors to expand coverage for our migraine treatment devices. Cefaly does not currently have contracts with commercial insurance company payors, Medicaid, or Medicare. However, you may be able to submit a claim for potential reimbursement using Cefaly’s HCPCS code: E0733. La cobertura y el reembolso dependen de su proveedor de seguro y plan individual.

Other payment options: If you have an HSA/FSA account, you can use it to purchase the Cefaly device and/or electrodes. (Ambos son gastos HSA/FSA aprobados). También ofrecemos planes de pago flexibles a través de Affirm y PayPal Credit: solo seleccione su opción preferida al pagar.

Si usted es un veterano de los EE. UU., Cefaly está cubierto por el sistema de atención médica de VA. Consulte a su proveedor del sistema de atención médica de VA para obtener más información.

¿Preguntas? Solo tiene que ponerse en contacto con nuestro equipo de Atención al Paciente. ¡Estamos aquí para ayudar!

Actualmente estamos trabajando con las aseguradoras para determinar si los electrodos pueden estar cubiertos. Mientras tanto, le recomendamos que pague de su bolsillo y se inscriba en la entrega automática, que le ofrece envío gratuito y un 5% de descuento en cada orden de electrodos. Obtenga más información y comience su suscripción

La mejor manera de averiguarlo es ponerse en contacto directamente con su aseguradora y preguntar: "¿Mi plan cubre equipos médicos duraderos (DME) bajo el código HCPCS E0733?"

If the answer is yes, then ask what documents you’ll need to submit a claim, such as a Letter of Medical Necessity from your doctor and the original receipt for your Cefaly purchase.

It's important to know that filing an insurance claim for Cefaly may not result in reimbursement. Insurance coverage and reimbursement depend on your individual insurance provider and plan. Este es el proceso para presentar un reclamo:

Paso 1: ComunĂ­quese con su proveedor de seguro.

Antes de presentar un reclamo, llame a su compañía de seguros y pregunte:

  • ÂżMi plan cubre equipos mĂ©dicos duraderos (DME, por sus siglas en inglĂ©s) segĂşn el cĂłdigo E0733 de HCPCS?
  • ÂżQuĂ© documentos debo presentar para el reembolso?
  • ÂżNecesito una autorizaciĂłn previa?

 

Paso 2: ReĂşna los documentos requeridos.

If your insurer does cover durable medical equipment under HCPCS Code E0733, then you’ll need to collect the documents you need to file a claim. Estos pueden incluir:

  • Letter of Medical Necessity – This is a letter written by your healthcare provider that explains why Cefaly is essential for your migraine treatment.
  • Formulario de reclamo de seguro la mayorĂ­a de las aseguradoras tienen un formulario de reclamo estándar disponible en su sitio web.
  • Copy of your Cefaly invoice – This is the receipt that serves as your proof of purchase.
  • Referencia del cĂłdigo HCPCS E0733 : incluya este cĂłdigo en el envĂ­o de su reclamo.

 

Paso 3: Envíe su reclamo. 

  • Send your completed claim form and supporting documents to your insurance provider via mail, fax, or online portal, depending on their requirements.
  • Guarde copias de todo para sus registros.

 

Paso 4: Seguimiento.

  • Check with your insurer after 2-4 weeks to make sure they received your claim and ask  how long it will take to process.
  • If the insurer denies your claim, ask for a written explanation. You may want to consider appealing the decision with additional documentation.

 

Coverage and reimbursement for Cefaly depend on your individual insurance provider and plan, and are not guaranteed. If your insurer doesn't cover Cefaly, we offer a few different payment options to make our neuromodulation device accessible to all migraine patients:

  • If you have an HSA/FSA account, you can use it to purchase the Cefaly device and/or electrodes. (Ambos son gastos HSA/FSA aprobados). 
  • TambiĂ©n ofrecemos planes de pago flexibles a travĂ©s de Affirm y PayPal Credit: solo seleccione su opciĂłn preferida al pagar.
  • Cefaly offers a 90-day money back guarantee, so that you can return the device if you’re not able to get insurance reimbursement or if you don’t see the results you want.

Coverage and reimbursement for Cefaly depend on your individual insurance provider and plan, and are not guaranteed.

Si su aseguradora de salud se niega a pagar su reclamo, usted tiene derecho a apelar. Insurers have to tell you why they've denied your claim, and they must let you know how you can dispute their decisions. Tiene dos opciones:

  • Internal appeal: You can ask your insurance company to conduct a review of its decision. Más informaciĂłn
  • RevisiĂłn externa: puede llevar su apelaciĂłn a un tercero independiente para que la revise. Más informaciĂłn

Cefaly has been assigned HCPCS Code E0733. This is a code used when submitting healthcare claims to Medicare, Medicaid, and other health insurers. 

Sin embargo, tener un cĂłdigo HCPCS no garantiza la cobertura del seguro ni el reembolso. This means that if you apply for coverage using Cefaly's reimbursement code, you could receive a denial from your insurance plan.

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