When you sign up for electrode auto-delivery, you’re always ready for your next Cefaly treatment.
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Cambiar o cancelar en cualquier momento
Esto le facilita la administración de su suscripción.
¿Cuántas veces se puede reutilizar un electrodo?
Both standard and hypoallergenic electrodes can be reused as long as the electrode adheres well to the skin on the forehead. El número de usos varía de una persona a otra. Los electrodos estándar suelen tener más usos que los hipoalergénicos.
Are electrodes compatible with all Cefaly models?
Electrodes may be used with CEFALY Connected, CEFALY Enhanced, and CEFALY Dual devices.
How do I extend the life of my electrodes?
- Prep your skin. Wash and dry your forehead before each treatment. Use jabón básico, no toallitas con alcohol ni limpiadores faciales. Don’t apply moisturizers or makeup.
- Handle by the edge. Wash your hands before applying the electrode.
- Recline or lie down. To keep the electrode in place, recline during your treatment. No se mueva.
- Keep it fresh. When you remove an electrode after treatment, replace it on the plastic backing, adhesive side down. Then, seal it in the electrode pouch.
- Add water. A few drops of tap water may gently rehydrate an electrode and help it stay usable longer.
¿Cómo sé cuándo debo usar un electrodo nuevo?
Throw your electrode away and get a one if:
- You notice the electrode gel is dried out, dirty, cracked, or clumping
- The electrode curls up at the edges when you apply it to your skin, or it doesn’t stay in place during treatment
- You notice the stimulation feels different or causes any discomfort
Can I use my HSA or FSA account to buy Cefaly electrodes?
In the U.S., Cefaly and electrodes are HSA/FSA approved expenses. Su compra puede ser reembolsada a través de su Cuenta de Ahorros para la Salud o Cuenta de Gastos Flexibles. Use your HSA/FSA card at checkout.
¿Cómo administro mi cuenta de suscripción de electrodos?
Inicie sesión en su cuenta para administrar su suscripción. Go to “Manage Subscription” to change your next shipment date or details, or cancel at any time.
¿Cómo sé si necesito electrodos hipoalergénicos?
Recomendamos los electrodos hipoalergénicos para cualquier persona con alergia conocida al acrilato o que experimente una reacción alérgica (sarpullido) en la frente después de usar electrodos estándar.
If you notice that the skin under the electrode appears red or blotchy after a treatment session, this effect is normal. It's caused by increased local blood flow to the skin, and usually it disappears within 15 minutes.
Si aparece un sarpullido temporal en la frente, puede significar que tiene alergia al electrodo. If this should occur, stop using Cefaly until the rash disappears, which may take a few days. The use of an anti-inflammatory cream can help the rash go away. Intente usar electrodos hipoalergénicos en su lugar y comuníquese con su médico o CEFALY Technology si tiene alguna pregunta.
Can I use non-Cefaly electrodes or electrode gel with my Cefaly device?
No. Your Cefaly device only works with Cefaly electrodes.
What are the ingredients in Cefaly electrodes?
- Standard Electrode Gel Ingredients: Glycerin, polyacrylate copolymer, potassium chloride
- Hypoallergenic Electrode Gel Ingredients: Water, povidone, polyethylene oxide, magnesium acetate
Don’t see the answer you need? Visit our main FAQ page or contact Customer Support.